GP Online Services are particularly useful to families who have a child with serious or complex long term conditions. Booking and cancelling appointments at the practice and ordering prescriptions are convenient and less prone to mistakes.
Levels of Proxy Access:
- Basic Level Access (Appointment and Prescription Management)
- What it Includes: This level of access allows the proxy , to manage appointments and order repeat prescriptions but not to view the patient’s medical history or detailed health information.
- Detailed Coded Record Access (DCRA)
- What it Includes: DCRA gives access to key medical data, such as:
- Summary of the patient’s diagnoses
- Allergies
- Vaccinations
- Medications
- Test results
- Full Record Access
- What it Includes: Full access to the patient’s entire GP record,
- Purpose: This level is not usually advised to be given for proxy access
Practice Policy is to limit proxy access for children to generally Level 1 and if requested Level 2, to limit and reduce any issues that may arise from having full record access. If Level 3 is requested, then this is done on a case-by-case basis to determine if this is in the child’s best interest.
Between the 11th and 16th birthdays
It is practice policy as per the RCGP guidelines that Proxy access by a parent to the child’s electronic record is restricted after the child’s 11th birthday. If this is then requested, we would again make this decision on a case-by-case basis, as the guidance advises that between 11 and 16, consent is required if the child has capacity, otherwise a best interest decision should be made by the GP.
For all proxy access please contact reception
Dr Amrin Rahuf
MBChB, DFFP, DRCOG, MRCGP (2007) MFFLM (2013) PGCME
Senior Partner and Safeguarding Lead at Rothwell and Desborough Healthcare Group
Named GP Safeguarding Children and Adults LLR ICB