We have updated our appointment system from the 1^st October 2025. Please read the information below carefully to ensure you use the correct method for your request.

As we are not an emergency service, please do not use this online form for urgent or emergency requests.

GP Appointments – Medical Issues Only

If you need to speak to a GP or another clinician about a new or ongoing medical concern, you must complete our online triage form.

• Available Monday to Friday, between 07:30 and 09:00
• Access the GP Triage Form:  https://accurx.nhs.uk/patient-initiated/K83021
• Please only submit one form per patient containing all of your clinical information.
• You will be contacted within 24 working hours, not including Saturday, Sunday and Bank Holidays. 
• Please do NOT phone the practice to chase a response unless it has been more than 24 hours since your submission.
• If you submit a medical request outside of the triage hours or use the wrong form, you will be asked to return and submit your request the following working day.

After You Submit a Request:

• A GP will review it
• You will be contacted with the outcome
• There is no need to call the practice to follow up — we will get back to you

Admin and Routine Care Requests

For non-urgent or routine matters, please use this admin request form for:

• Repeat Prescriptions
• Fit (sick note)
• Routine care appointments (long term condition reviews, medication reviews, vaccinations, wound care, smear appointments, contraception) 
• Test results - please use the NHS app to check test results: About the NHS App - NHS
• General administrative queries
• Available Monday to Friday, between 08:00 and 18:30
• Access the Admin Request Form: Patient information - Accurx Patient Portal 

Hospital Appointments

Kindly be advised as a medical practice we are unable to expedite the processing of your referrals. For hospital waiting times please use this link: Kettering General Hospital NHS Foundation Trust – My Planned Care NHS

• Forms are only read during office hours (Monday to Friday, 08:00–18:30)
• Forms are not available at weekends or bank holidays.
• For urgent issues outside these hours, call 111 or 999 in an emergency

These appointments are bookable on the day or can be booked in advance.  They are face to face appointments with a GP.  If you wish to have a chaperaone present at your appointment, please let the clinician or receptionist know when you book. A clinician may also ask for a chaperone to be in your consultation.  If an appropriate chaperone is not available at the time of an appointment, you will be booked into the next availble appointment.

Our practice nurses offer reviews for conditions such as Asthma, COPD, diabetes and hypertension. They also offer contraceptive clinics, smear clinics and child immunisations. The clinics with our practices nurses can book up quite quickly so book in plenty of time to ensure you get an appointment to suit you.  Please call the surgery after 11 am for an appointment.

HCA's provide a number services such as ECG's dressings, suture and staple removal, lifestyle advice, health checks and Blood Pressure (BP) checks. These appointments can only be booked by staff at the practice and can book up quite quickly. To ensure you get the appointment you need please book ahead. Please call the surgery after 11 am for an appointment.

Our nurse practitioners have undertaken specialist training to be able to assess and diagnose acute new presenting problems.

The list below includes examples of what our nurse practitioner deals with on a day-to-day basis. If you are suffering from any of the following symptoms, then you could be offered an appointment with the nurse practitioner: